FAQ
1. Ordering and Payment
Q: How do I place an order?
A: To place an order, simply browse our catalog and add your desired items to the cart. Once
you’ve finished shopping, proceed to the checkout page, where you’ll enter your shipping
information and choose a payment method. Review your order and confirm your purchase.
Q: What payment methods do you accept?
A: We accept major credit cards, including Visa, MasterCard, and American Express. We also
accept PayPal and other secure payment methods. All transactions are processed securely to
ensure your information is protected.
2. Shipping and Delivery
Q: What are your shipping options and costs?
A: We offer standard and expedited shipping options. Shipping costs vary based on the shipping
method chosen and the destination. The exact shipping cost will be calculated and displayed at
checkout.
Q: How long does shipping take?
A: Shipping times depend on the destination and the chosen shipping method. Standard
shipping typically takes 3-7 business days, while expedited shipping takes 1-3 business days.
Please note that these estimates do not include order processing time.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to select countries. Please note that international shipping
costs and delivery times vary based on the destination. Additional customs fees or import taxes
may apply, which are the responsibility of the customer.
3. Returns and Cancellation
Q: What is your return policy?
A: Returns are not accepted. If your order arrives with missing, incorrect, or damaged items,
please email us at [email protected] for assistance. Cancellations must be requested
by email before the order has shipped. Once the order has shipped, you may not cancel your
order.
4. Customer Service
Q: How can I contact customer support?
A: You can reach our customer support team via email at [email protected] or by filling
out the contact form on our website. Our team is available Monday through Friday, from 9 AM to
5 PM (EST), to assist you with any questions or concerns. We aim to respond to all inquiries
within 24-48 hours.
5. Peptide Calculator
Q: How can I use the peptide dosage calculator on your website?
A: To use our peptide dosage calculator, follow these steps:
Visit the Calculator: Go to peptidemath.com.
Input Data: Enter the following information:
Syringe Size: Indicate the size of the syringe you are using.
Select Your Peptide Weight: Choose the peptide weight from the available options.
Enter Custom Peptide Weight: Input the specific weight of your peptide if it’s not listed.
Amount of Bacteriostatic Water: Specify how much bacteriostatic water you are adding.
Desired Dose Amount: Enter how much peptide you want in each dose.
The Peptide Calculator will produce a result indicating what measurement to draw to on the
syringe.
